Aehtelayt

FAQ

Do you make custom orders?

Yes, we do provide custom services. If there is anything that you would like custom made, you can email an image of it tyaletheab@gmail.com Please be as detailed as possible when describing what you would like made, and we can give you a price quote on your piece.

 

When will my order ship? 

Our products are a combination of hand craftsmanship and warehouse manufacturing, so please allow 5-7 business days for your order to ship.

How long does custom orders take? 

We ask that you allow us up to 2 weeks to make and ship custom orders off of the website.

Do you sell wholesale?

As of right now we do not provide wholesale. 

I received my order damaged, what do I do? 

If for some reason you received your item and it was damaged in transit, you can email us at info@melodyehsani.com and we will help resolve the issue.

What material is the jewelry made of? 

Many of our pieces are made out of an acrylic, alloy, or plastic material. This is a signature part of our collection. All of the metals are made of a base metal material, with a gold or silver finish.